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JJoseph
Aspirant
Aspirant
‎2023-05-10 03:06 AM
Spoiler
Good morning, you closed the support with my partner really fast and here I am as the primary account holder to have my issue solved. Please kindly check case number above. Thank you Joseph 
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JamesC
Community Manager
Community Manager
‎2023-05-10 05:38 PM

Jjoseph,

 

A support agent has reached out with an update regarding your open support ticket. Please log in to your Arlo account and navigate to Settings > Support to check the status of your case.

 

JamesC

 

 

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JJoseph
Aspirant
Aspirant
‎2023-05-10 05:56 PM

Sorry I don’t find the message you are referring to 

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