Subscription bug

[Lintendo]

The Arlo secure subscription checkout page has a bug!!!! Does not allow you to agree and accept just had Update Info button that doesn’t work. Super frustrating can’t even call anyone because you need a subscription first. How do I get this to the product manager??

[StephenB · Accepted solution]

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@Lintendo wrote:
The Arlo secure subscription checkout page has a bug!!!! Does not allow you to agree and accept just had Update Info button that doesn’t work. 

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Make sure all the fields are filled in.  If your browser used autocomplete, go into at least one field and retype a character.

[ghostbear65]

This is legit...all fields filled out, go to pay...get the Please Wait forever. Never able to confirm a subscription.

[JamesC]

ghostbear65,

Are you still experiencing this issue? Do you receive an error message?

JamesC

[ghostbear65]

I did. I FINALLY got around it by signing up for the CVR Service FIRST, then adding the Secure service, THEN cancelling the CVR service. 😕