Arlo|Smart Home Security|Wireless HD Security Cameras

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Gee1
Aspirant
Aspirant

I have 5 Arlo devices , 4 cameras and a door bell, 3 of the cameras are at the wrong time (1hr slow) how do I fix this 

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jguerdat
Guru Guru
Guru

How are the various cameras connected - to WiFi and/or a hub? WHen connected to WiFi, each camera needs to have the time zone separately while any connected to a hub must have the time zone set properly for the hub itself. Also, there appears to be an issue with some folks in Australia and New Zealand having the same issue. You may want to use the app to go to Settings, Support to select your camera model and talk to official support.

Gee1
Aspirant
Aspirant

Cameras all on wifi and can also be viewed on a google hub , but don’t think it has any control 

BrookeN
Arlo Moderator
Arlo Moderator

Reach out to support. You get that by going in the support area of the app (not my.arlo.com), and selecting a camera in a subscription plan. Scroll down to the contact section, and you will see an option for phone support. It is available between 6 am and 6 pm US pacific time.

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