Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Smart hub VMB5000 not recording to microSD card

Reply
Discussion stats
  • 1 Reply
  • ‎2022-01-30 08:31 PM
  • 634 Views
  • 0 Likes
  • 2 In Conversation
ovalit
Follower
Follower
‎2022-01-30 08:31 PM

Arlo Pro 4 connected Smart Hub VMB5000 with 128GB MicroSD card not recording.

 

Smart Hub Device Info:

Firmware1.17.1.2_1157_0e6c162
HardwareVMB5000r4

 

Local Storage showing ready, and SD card recording turned ON.

 

Labels:
0 Likes
Reply
Message 1 of 2
634
1 REPLY 1
jguerdat
Guru Guru
Guru
‎2022-01-31 05:55 AM

Did you format it in the hub? Have you safely ejected the card and looked at it using a computer to see if any recordings are happening? Is the format FAT32?

0 Likes
Reply
Message 2 of 2
623
Discussion stats
  • 1 Reply
  • ‎2022-01-30 08:31 PM
  • 635 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.