Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Reply
Discussion stats
Tiffanyly
Star
Star

I tried to share a device to 2 friends. They got the invites and created account via link in the email but they could not see the camera. please help. thanks.

#Pro4

76 REPLIES 76
Montoric76
Aspirant
Aspirant

I am having same issue.  I am loving into both accounts on my phone.  Do not see the cameras.  Have removed and reissued access. They accepted the email.  Login (prompts twice). And no cameras.  Gives options for subscriptions .. But no cameras.  Have rebooted the base remotely.  No luck

jguerdat
Guru Guru
Guru

That sounds like you're using an account that was granted access/shared cameras from the primary account. If so, click on Home near the top and choose the bottom choice to see the shared cameras. I suggest renaming Home to make it obvious.

Discussion stats