Pro 4 wireless icloud

[Juliette]

Hi, I am all set up ok but have no idea how to connect to the iCloud to store the recordings. I have registered for the free trial and tried to buy a subscription but nothing allows me to drag my camera to the section to add to the subscription. Can anyone assist with this part as youtube doesnt show this either? thank you

[jguerdat]

Arlo videos are stored in their own cloud, not iCloud. And the trial subscription is all you need until it expires. You can cancel it but then you need to pay for a subscription.

[Juliette]

Thank you very much. I get little snips of the video. Is there anywhere I can see more or does the camera stop once the movement is gone ? Sorry for the silly questions. I just want to be sure as its all seems simple.

[jguerdat]

By default you get 10 second recordings. If you are using record until motion stops in your modes and rules, the camera has to be able to detect the motion, not your eye. Since you seem to be unfamiliar with modes and rules, check the FAQs here for details. Here's one to start:

https://kb.arlo.com/42/What-are-modes-and-rules-and-how-does-Arlo-use-them

[Juliette]

Thank you very much. Thats been most helpful. 😊