Pro 4 Camera still offline 12-5-2022

[UTman]

A lot of topics to read out there trying to find out what to do with my Pro 4 camera that keeps going offline. Has there been any resolution to this issue?

I've done just about everything on these blogs/pages and it continually goes offline. I have to remove the camera from my app, pull the battery and add it back to my app every time.

Can we return these??? That would be some help, since many seem to be having problems and y'all know: arlo isn't the cheapest out there.

Thanks in advance.

[jguerdat]

First, bring the camera closer to your router or hub, depending on how it's connected. Does the same thing happen? If not, it's something about the location that causes the camera to go offline, typically a signal strength/quality issue. There are various things that could help but test first and let us know what's up.

You also have the choice to use Settings, Support to contact support directly as long as the camera has a subscription.

[UTman]

Will do. I'll let you know. Thanks.