Arlo|Smart Home Security|Wireless HD Security Cameras
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Pro 4 online and subscribed, but nothing gets recorded in library

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Realsteve
Follower
Follower

Pro4

1.080.17.3_50_94fae6e

iOS

 

Camera is online and notifies of motion, verified paid for subscription, connected to 2.4ghz  Wi-Fi, but nothing is recorded in library. I’m steamed.

4 REPLIES 4
jguerdat
Guru Guru
Guru

Have you checked that the camera is activated in Settings, Subscription, Manage Cameras?

Steveorino
Aspirant
Aspirant

It must be, or Live wouldn’t show anything, right?

StephenB
Guru Guru
Guru

@Steveorino wrote:

It must be, or Live wouldn’t show anything, right?


No.  If the camera isn't listed in the subscription plan, Live will still work.

Steveorino
Aspirant
Aspirant

Never mind. Giving up on Arlo, and moving to Eufi.

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