Arlo|Smart Home Security|Wireless HD Security Cameras

Activity Zone issues

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Dogs-rule
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How is possible that I have my activity zones set up to catch my neighbor causing issues, but it picks up all other movement besides them, even in the same zones.  I can't understand why it is missing their movement but not others walking by in the same zone.  

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StephenB
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@Dogs-rule wrote:

I can't understand why it is missing their movement but not others walking by in the same zone.  


How far away are they from the camera?

Dogs-rule
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Aspirant

What I'm saying is if it's picking up the SAME EXACT / zone with other people coming onto my property, and when the idiot neighbor does the same thing, I don't get a warning, why?  It's the same exact spot within my zone I created, why is the Arlo camera picking and choosing what to give me a warning message on?  That is sporadic service / inconsistent.  

StephenB
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Guru

@Dogs-rule wrote:

What I'm saying is if it's picking up the SAME EXACT / zone with other people coming onto my property, and when the idiot neighbor does the same thing, I don't get a warning, why?  It's the same exact spot within my zone I created, why is the Arlo camera picking and choosing what to give me a warning message on?  That is sporadic service / inconsistent.  


The sensor has a limited range. If the area when people are coming onto the property is beyond that distance, then the detection will be hit or miss.  Size, body temp, and clothing worn could factor into the detection, as would the ambient temperature.

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