Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Pro 4 notification saying they appear to be offline

Reply
Discussion stats
  • 1 Reply
  • ‎2022-03-31 03:46 AM
  • 590 Views
  • 0 Likes
  • 2 In Conversation
Frustrated8382
Follower
Follower
‎2022-03-31 03:46 AM

Purchased 5 cameras, spent over 1000 dollars for them to not work. 30% of the time the cameras work fine, the other 70% they are terrible. The livestream never loads I just get a notification saying they appear to be offline. If I spent 100 bucks I wouldn’t care, friend of mine got a cheap baby monitor and it’s working 10 times better, lesson learned. Telling everyone I know not to purchase arlo cameras!!

Labels:
0 Likes
Reply
Message 1 of 2
590
1 REPLY 1
JamesC
Community Manager
Community Manager
‎2022-04-01 11:15 AM

The symptoms you've described could be due to poor signal strength or WiFi interference. How far are the cameras from your router? What does the signal strength icon show within the Arlo mobile app?

 

JamesC

0 Likes
Reply
Message 2 of 2
570
Discussion stats
  • 1 Reply
  • ‎2022-03-31 03:46 AM
  • 591 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.