Arlo|Smart Home Security|Wireless HD Security Cameras

Pro 4 camera will not eject from the housing

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dimshala
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I bought the Best Buy Pro 4 bundle* with 3 cameras.  During installation, 2 of them worked great.  But for the final one, I cannot get the camera to eject from the housing to install the battery.  On the 2 that worked, when I turned the eject screw the cameras popped out enough to remove; but on the final one, I turn the hex screw and nothing happens, no click, no pop, and I can't get any traction to pull out the camera.  It's really wedged in there. Has anyone dealt with this issue?  (*the actual model number is VMC4350P-1BYANS but the submission form won't accept it.)

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jguerdat
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Try pushing in on the camera face (carefully, not on the lens!) slightly as you eject the camera. It may be that the camera is already ejected and you need to use your fingernails to pop it out the rest of the way (they sometimes don't pop out as much as expected).

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