Pro 4 Camera blue light goes out before being discovered

[ANDREWNEAL17]

One of the Cameras dropped out for some reason and now it cant be discovered by the app hen I am trying to add it back, has anyone else had this?

[jguerdat]

Is the battery charged? What have you tried and what do you see? Have you removed the camera from Settings, My Devices and/or used the reset procedure?

[ANDREWNEAL17]

Yes the battery is charged it has been charging all day, I removed the camera via my devices and get past the scan QR code which sounds OK but then app tells me no Cameras in range?

[jguerdat]

Are you connecting to your WiFi or to a base or hub? If WiFi, is it a mesh network or a regular router?  Can you disable the 5GHz band for onboarding purposes?