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App will not see connected camera
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The Camera is shown connected in the Router but the app says connection failed. The app will not let me add the Pro 4 as a new device.
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@MarkerK wrote:
The Camera is shown connected in the Router but the app says connection failed. The app will not let me add the Pro 4 as a new device.
Maybe try again from a PC (browse to my.arlo.com)
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MarkerK,
Try plugging the camera in using a charging cable, allow it to charge for a short period of time and attempt a factory reset. After the reset is finished, attempt onboarding again. Do you still experience the same behavior?
How do I factory reset and re-sync my Arlo camera?
JamesC
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