Arlo|Smart Home Security|Wireless HD Security Cameras
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Henkenilsson
Aspirant
Aspirant

Why Do i see all my units under my units but I can’t find them in my library? I can see all cameras live but only 3 is recording. Thankful for any help.

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StephenB
Guru Guru
Guru

@Henkenilsson wrote:

 I can see all cameras live but only 3 is recording. Thankful for any help. 


Are they in a subscription plan?

 

Is it possible that the trial subscription expired?

Henkenilsson
Aspirant
Aspirant

I dont really know tbh, my first three cameras came with my home alarm from Verisure and now I purchased 4 more cameras to get my system a little bit more complete.

StephenB
Guru Guru
Guru

Log into your account on a PC (my.arlo.com).  Look in the subscription area to see if your new cameras are in a subscription plan.

Henkenilsson
Aspirant
Aspirant

I’ll try that later and come back. Thanks🙏

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