No Library recordings

[rburton12]

I have 6 cameras on my system, everything was working fine until I noticed that three of the cameras have no library recordings.  The three that are missing the recordings are all included in my subscription and can be seen on the devices tab along with the rest of my cameras.  I did try to remove one of the problem cameras from my account and reinstalled, no luck with that.  Also when I select filter in the library it does not list the missing cameras, but again they are on my dashboard and fully functional with a subscription.  When I switch over to the base station from the cloud all of my cameras appear.  Any help would be greatly appreciated, thanks in advance!

[rburton12 · Accepted solution]

I seem to have found the cause, please disregard.  It was due to an upgrade I did and the old cameras were not included in the 90 day trial.  

[ShayneS]

Thanks for the update. Let me know if you need any assistance.