New Scheduling and routines

[RetNavy]

My cameras were working just fine. I was able to quickly access the phone app and set individual cameras on a schedule that I liked i.e Living Room camera on at 12am - 6am. I didn't want to capture family walking around the house during the day it'll midnight, so I could easily set it the way I wanted...NO MORE! These crazy routines they came up with especially "Standby", "Add an Automation" and "Add an Action" are so confusing it's super frustrating trying to figure this new software out. You need to take a class to understand the way this works.  

It's SLOW to load on my iphone unlike the previous version and the pictures don't load all the time on the "Dashboard".  I'm really pissed they forced us to use this crappy app. I WANT MY SCHEDULE'S BACK. Now I have to completely turn off certain camera's when family is over to prevent the batteries from draining, do to the horrible changes in this app. PAID customers should have the option to upgrade or NOT or down grade to the previous version. I have read the help files 100 times and still don't get it. Standby is super confusing. THIS IS NOT BETTER OR USER FRIENDLY. 

[ShayneS]

Thank you for your continued feedback. The development team is monitoring these concerns and improvements are coming. 

You can find more info here: https://community.arlo.com/t5/Announcements/Update-to-custom-modes-for-new-user-experience/td-p/2434874

[StephenB]

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@Mobb wrote:

Have contacted support multiply times they have even elevated to higher technical support and still simple scheduling does not work

They state they will call following day at a specific time but never do

New app has severe issues wish did not have to upgrade with new camera addition

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If you can post the details of the schedule you want (ideally on a new thread), perhaps we can help.

Simple scheduling has been working reliably for me for several weeks.  But if your schedule needs more than three modes, then it is not possible (at least not yet).

[AshTray900]

Yes, correct, about 6 different modes, many custom camera settings per mode.

its crazy that this was dropped, needs added back ASAP before others “convert” and lose all their custom settings like me…

[mgeorge4000]

I couldn’t have said it better. Terrible.