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We are experiencing an outage of our ReadyCloud service and are working to resolve the issue..
We are experiencing an outage of our Google service and are working to resolve the issue..
Purchased a brand new pro 4 spotlight camera, brought it home for the “easy” setup, first had to figure out the I had to screen shot then zoom in on the QR code to get a chime, and now I can’t get passed the firmware update stage. Camera is recognized but status is OFFLINE. I’ve tried to remove and reinstall multiple times and still no change. I’m not new to tech setup. I just setup a cheaper Logitech Circle 2 for my sister and that was much easier than this. I bought this because I wanted the best and now I’m starting to regret my decision. Any help would be greatly appreciated.
For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.