My new PRO4 cameras will no record to my local storage, my existing cameras will

[eric22]

My new PRO4 cameras will no record to my local storage, my existing cameras wil

[StephenB]

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@eric22 wrote:
They are paired, I am not using the cloud only local, the cameras recorded local fine till the free subscription ran out.

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Your base doesn't support viewing the local recordings in the app - you have to remove the USB storage, and connect it to a PC to view the local recordings.  

Have you done that (to confirm that the Pro 4 videos aren't saved there)?

Note your Pro 2 cameras have 7 days of free cloud storage, which the Pro 4 cameras don't have.

[StephenB]

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@eric22 wrote:
My new PRO4 cameras will no record to my local storage, my existing cameras wil

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The Pro 4 cameras are paired with the base?

Are they recording to the cloud correctly?

[eric22]

They are paired, I am not using the cloud only local, the cameras recorded local fine till the free subscription ran out.

[StephenB]

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@eric22 wrote:
They are paired, I am not using the cloud only local, the cameras recorded local fine till the free subscription ran out.

---

Your base doesn't support viewing the local recordings in the app - you have to remove the USB storage, and connect it to a PC to view the local recordings.  

Have you done that (to confirm that the Pro 4 videos aren't saved there)?

Note your Pro 2 cameras have 7 days of free cloud storage, which the Pro 4 cameras don't have.