My Arlo Pro 4 with the VMB 4540 base station is not added to new devices to match with cameras

[larry1608]

I have the arlo pro 4 cameras that I bought with the vbm 4540 Smart hub. After many tries, the smart hub will not connect to the internet nor does it show up on the devices listing 

It of coarse does not find any of the cameras also 

[StephenB]

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@larry1608 wrote:

I have the arlo pro 4 cameras that I bought with the vbm 4540 Smart hub. After many tries, the smart hub will not connect to the internet nor does it show up on the devices listing 

Are you seeing the base on your router's attached device list?

Have you tried adding it to your account from a PC browser (my.arlo.com)  Or just the phone app?