Moderation or my username....why and who

[Arlouser051922]

Who has the rights to change my username other than me? 

Why was my user named changed? It was not offensive it was the truth.

[JamesC]

Your user name was changed due to violating the community ToS. You can review the community terms of service here: https://kb.arlo.com/000061898/Arlo-Community-Terms-of-Service

JamesC

[Arlouser051922]

I did not violate anything. According to the link you sent over there is NOTHING about any USER NAMES. There are things about "flaming and name calling" which i have NOT done. I also see other inappropriate content items such as:

• Off-Topic posting
• Unhelpful/redundant content
• Thread hi-jacking
• Spamming
• Cussing or other profanity
• Ranting
• Discussion or suggestions involving illegal activities
• Linking or posting of pornographic material
• Linking or posting of advertising, promotions, contest materials that are Non-Arlo provided

However, I still don't see anything about Customer names. The name i chose for myself was "1PisedCstmer1" which i thought was very appropriate since i can't get ahold of anyone in this company to answer my questions.

I just searched and i noticed i am not the only upset customer!

[JamesC · Accepted solution]

While I understand your frustration, inappropriate usernames will be moderated and changed to a generic name without notice at moderator discretion.

I've replied to the thread where you voiced your original concerns. If you need any further assistance you can reach out there or feel free to message me privately.

JamesC