Led lights never turn off , camera goes offline

[numbr1lionsfan]

I bought Arlo pro 4 set of three cameras . They had been working great for a couple of weeks . They are all at different locations around the outside of my home . Four nights ago after motion was triggered on them , the led lights stay on all night and drain the batteries. They also disconnect from internet but the lights are still running . Last night turned off the night vision. It didn’t help ; the same thing still happened . 
I have deleted the app and reloaded, deleted each camera and re added and did factory resets on all of them . During the day the cameras all work fine . 
Im becoming frustrated as I need the cameras to be working at night .

[ShayneS]

Please reach out to the Support Team to further investigate this issue you are experiencing. You can find several options for contacting support though the Arlo Mobile App by navigating to Settings/System/Support.

[numbr1lionsfan]

I have already called them . It is the same issue that others are having I just posted this in the wrong area. This is on all 3 of my cameras . Happened again last night , they are fine this morning . It started after the firmware update last week 

[numbr1lionsfan]

I have already called them . It is the same issue that others are having I just posted this in the wrong area. This is on all 3 of my cameras . Happened again last night , they are fine this morning . It started after the firmware update last week 

[ShayneS]

I'll continue to keep the other thread updated. 

[chicane]

@ShayneS  it’s the same fault as in the below thread that we are all experiencing as pro 4 owners.
Any honesty about the issue a possibility? Clearly a botched update. At a minimum get them to release a new update renaming the previous stable release at a minimum or at least acknowledge the fault.

https://community.arlo.com/t5/Arlo-Pro-4/Arlo-pro-4-offline/

[ShayneS]

@chicane The issue was resolved with a Rollback to the previous firmware. Please reboot your camera or check for the firmware update for the Device(s) in the Arlo app.

Thanks