Is there a limit to the number of devices that get push notifications

[Msp-13]

My family of 4 all have our 4 cameras set up on our mobile phones (2 Samsung, 2 iPhones) but only 2 mobiles get push notifications at the same time. One member is the original account handler (Samsung 1)  so they always get push notifications, but at one point iPhone 1 didn’t and iPhone 2 did, now iPhone 1 is getting push notifications and iPhone 2 isn’t. The second Samsung phone hasn’t gotten any push notifications. 

So, is there a limit to the number of devices that can get push notifications at the same time? Thanks

[ShayneS]

Are all these devices updated to the latest versions of the Arlo Android app 3.6.9 and iOS 3.6.8?

Have you tried removing and reinstalling the Arlo app on the phones? 

[jbah]

I have the same issue. 2 phones and since the 3.6.9 update at some point one of the phones stopped receiving camera notifications.

5 camera system, the main account holder receives notifications. Other account only gets a notification for the geolocation on/off, but nothing else.

Steps taken: reboot phone, reinstalled app+ reboot. Make sure Android settings are good.

[jbah]

Update: removed the other user. Re-invated and granted permissions.

Now the camera notifications are back but, now the geofencing notifications do not work anymore. 

On the main account, both work. 

I guess something is wrong on your side.