I have 3 of 7 cameras have stopped working and I can't get any support from Arlo through the web

[gsbutler777]

I do not know how to begin to proceed.  I have Arlo cameras at two some (Total of 10). Three have now gone off line and I have tried everything to reconnect them.  I can't get any support through Arlo nor speak to anyone.  Before I scrap all the arlo cameras is there anyone I can speak with?  

Camera have been working in their locations for over a year.  Batteries are charged, cameras and Arlo tower have been rebooted multiple times.

[StephenB]

Do you have a subscription?

[JamesC]

gsbutler777,

Have you tried factory resetting the cameras and resyncing?

Follow the instructions here: https://kb.arlo.com/000062880/How-do-I-factory-reset-and-re-sync-my-Arlo-camera-Arlo-Secure-4-0

JamesC