Getting charged each month, and it shows that i do not have a subscription to cancel it.

[Sara036]

I am getting charged $13.85 each month, when i log into the system, it shows that i do not have a subscription.  I cant cancel, i cant live chat, i cant call.  Need help

[BrookeN]

I've opened a support ticket detailing the concerns you've posted here. An agent will reach out to you with a status update as soon as possible.