This topic has been marked solved and closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- « Previous
-
- 1
- 2
- Next »
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi all. Iam having a big issue. I set up the arlo pro 4. And everything is and have worked. 100%. Including geofence. So when leaving house it active. And when at home time plan. After 3 weeks everything starts. Geofence is not working now when I leave the house it won’t activate. I haven’t install any app or did anything to my phone at all in 3 weeks. Nothing at all. I haven’t even been in the arlo app setting or anything. Thanks I have been on arlo webpage help. And everything in settings on iPhone is 100% right. WiFi status are 90% strong Power 100%
IT HAVE BEEN WORKING, thats is the Strange thing
Where are the issue ? As IT!!! Have worked fine. Like very fine. Now not working.
I get a push message on phone that Iam out. But camera is deactivated and not activated
YES!! everything is like this, no issues...
SUPPORT in phone or case CANT HELP!!!!!
https://kb.arlo.com/000062271/Why-isn-t-the-Geofencing-mode-working
Solved! Go to Solution.
- Related Labels:
-
Troubleshooting
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I really dont know, BUT what I can read online everywhere. ARLO support really suck
I bought brand new ARLO PRO 4 in europe 3 days after release. THE GEO fence worked 100% EASY and where so glad
Then they updated firmware in all camera, And then GEO fence where off even on Samsung phone
I tried eveything, reset, iphone, samsung phone, Oneplus
IT dont work
The support said to me :; That only iPhone have issues, thats not true
I bought the camera because of GEO fence.......
And also online I can read and see that ARLO have fighting with Geo Fence in 3 years
So I´m out, I return the camera and get the money back, and bying a brand new brand that will work
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
This issue is still being investigated by the development team. I do not have any new information to share at this time but as soon as I know more, I will post an update.
JamesC
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
There is no update Yet, I have been in 1-1,5 month discussing with ARLO, that they will fix it in next update
they dont know whats wrong, and no one in ARLO can fix it she said to me
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
It seems the last update ruined lots of things, hopefully they can reverse engineer the issue, I doubt she meant no one at Arlo can fix their own firmware, it would be very unprofessional for someone to say that. As all bugs can be fixed eventually. This last round of updates seems to have caused lots of issues for people.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Icant understand WHY the timeFRAME from trouble to solution is like months
Waste in time
Waste in customers
Waste in the brand
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
This issue should now be resolved. Please make sure you have the latest version of the Arlo mobile app downloaded and installed from the app store. If you're still experiencing an issue with Geofencing, please reach out to me in a private message to troubleshoot further.
Thank you,
JamesC
- « Previous
-
- 1
- 2
- Next »
-
Arlo Mobile App
424 -
Arlo Pro 3
1 -
Arlo Pro 4
2 -
Arlo Secure
3 -
Arlo Smart
206 -
Arlo Wire-Free
1 -
Before You Buy
329 -
Dépannage
1 -
Features
414 -
Installation
421 -
labels
1 -
Samsung SmartThings
1 -
Troubleshooting
1,660