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Case# 44471896
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I'd respond straight to the case if I cold, but there doesn't seem to be an option for that. I put in a freshly charged battery in one of my cameras and it just says, "offline". I put in another freshly charged battery in another camera last week and it is not down to 1%..smh. "Support" states that they would monitor one of my cameras and get back to me after a day, but it has been 3 days now. I have gotten ZERO answers. I'm tired of having to try to get these cameras/software fixed. I cannot recommend ARLO for anything.
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