Arlo|Smart Home Security|Wireless HD Security Cameras

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Queenie27
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We've had these cameras for a few years.  I have the main account, my husband had access but last year my son wanted him to watch his house so he set him up to view his house.    I have been trying to give him access to our cameras and no matter what I try it won't let me.  I send him an invitation, he gets it and every time he clicks "get started" and logs in, it brings him to a subscription page.  I've tried logging him through the app and he gets nothing.  In settings it says no plan under "home".   Then under the next "home" it shares shared by our son, the next "home" says shared by my name.   In shared access it comes up with the "share access with your friends and family".  There are no devices and nothing in "feed".   HELP

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Queenie27
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Never mind!  After 2 hours, I finally figured it out!!

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Queenie27
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Never mind!  After 2 hours, I finally figured it out!!

ShayneS
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@Queenie27 

 

Thank you for the update. Glad it's working now. 

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