Arlo|Smart Home Security|Wireless HD Security Cameras

Camera has gone black and white

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lfalfano
Follower
Follower

Camera has full color but once I mount it, it goes all gray. Bring it back down full color. This isn't a new camera or location. Tried restarting. 

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jguerdat
Guru Guru
Guru

It could be a threshold thing where the camera has to decide if there's enough ambient light to use color. Lower light uses B&W. If you move or reposition the camera does it revert to color?

akapepe
Aspirant
Aspirant

mine are black and white, if i turn on the light for the camera and turn it all the way down the feed goes into color.

BrookeN
Arlo Moderator
Arlo Moderator

@akapepe have you tried a reset of the camera?

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  • 3 Replies
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  • 4 In Conversation