This topic has been closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.
Camera connection problems
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I have 3 Pro 4 cameras in my home. I have no trouble with 2 of them but the 3rd is alway showing me a error message "offine line try later" . All cameras are in close proxcimity of each other. Some time early in AM it will work . Driving me crazy. I am not the primary user. *I have vaulted ceiling and the router is about 8 ft high in the plant ledges. Another note is my son has no problems with any connections, He has done some adjustments and the camera will load good for a couple of hours then go offline again
- Related Labels:
-
Installation
-
Troubleshooting
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Rick2524,
This could be an indication of an interference issue at that cameras location. A way to further isolate the issue is to swap this cameras location with one of your other cameras and see if the issue follows the location or the camera.
JamesC
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@Rick2524 wrote:
All cameras are in close proxcimity of each other.
This could be a problem if they're TOO close to each other. I believe Arlo suggests some separation (3 feet? 6 feet?) to prevent the cameras' radios from interfering with each other.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
As @jguerdat stated I did a test once having the cams about 2-3 feet or so from each other and they would alternate going offline. Moving farther apart they were fine.
-
Arlo Mobile App
423 -
Arlo Pro 3
1 -
Arlo Pro 4
2 -
Arlo Secure
3 -
Arlo Smart
206 -
Arlo Wire-Free
1 -
Before You Buy
328 -
Dépannage
1 -
Features
412 -
Installation
421 -
labels
1 -
Samsung SmartThings
1 -
Troubleshooting
1,656