Camera Pro 4

[tasha11]

I paid for a subscription and was charged twice and still being told i have no plan. strange my camera is working and is saying motion is detected then on go on camera and its saying i have no plan cannot see any videos.

[StephenB]

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@tasha11 wrote:

I paid for a subscription and was charged twice and still being told i have no plan. strange my camera is working and is saying motion is detected then on go on camera and its saying i have no plan cannot see any videos.

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Are you seeing the subscription show up in the "plans" area of the app?

[tasha11]

No my bank account shows it I think it's two accounts and some how it moved to another account I hear the camera say motion detected I go on my dashboard and it says no plan no video

[StephenB]

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@tasha11 wrote:

No my bank account shows it I think it's two accounts and some how it moved to another account I hear the camera say motion detected I go on my dashboard and it says no plan no video

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Any idea on what email address might be used for the other account?