Base station and Pro 4

[Mudra]

I am receiving conflicting information on which base station is compatible with Pro 4. I need additional storage. How do you connect base station to Pro 4 once you have one? Thank you. 

[StephenB]

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@Mudra wrote:

I am receiving conflicting information on which base station is compatible with Pro 4.

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https://kb.arlo.com/000062284/Arlo-SmartHub-and-Base-Station-Compatibility

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@Mudra wrote:

 I need additional storage. 

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If you want to see this in the app, then you need a smarthub - either a VMB4540 or a VMB5000.

• https://kb.arlo.com/000062337/What-is-Direct-Storage-Access-and-how-do-I-use-it

Either way, you will need to remove the storage from the base and connect it to a PC in order to go back more than 30 days.

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@Mudra wrote:

 How do you connect base station to Pro 4 once you have one? 

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Remove the camera from your account, and then on-board it again (telling the system to connect via the base).

You might as well do a reset while you are at it.

• https://kb.arlo.com/000062438/How-do-I-factory-reset-and-re-sync-my-Arlo-camera