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Help with notifications to my iPhone

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Pamela632
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Aspirant

Not receiving notifications to my iPhone from my Arlo pro 4 camera

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DannyBearAgain
Master
Master

What mode is the camera set to?

 

Do you have motion triggered recordings in the library?

 

Does the motion test utility work in the camera settings?

Pamela632
Aspirant
Aspirant

My mode is on home. No where on my app is the word library. Is it because I don’t have a paid subscription?

DannyBearAgain
Master
Master

With the pro4 cameras you require a subscription to be able to record to the arlo cloud library.

The app has recently split into two versions, the original version has the cloud recordings located in the library page, the new version has them located in the feed page.

The mode should be set to the armed or away mode for the cameras to be actively monitoring for motion.

 

https://kb.arlo.com/000062777/About-Arlo-Routines-Modes-Rules-and-Automations 

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