Arlo|Smart Home Security|Wireless HD Security Cameras

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Matt3684
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Hi guys I am in Australia - my outdoor camera stops working as soon as it’s get below 12 degrees Celsius - it’s not even that cold - I have swapped all cameras around and no matter what camera it is they all do the same when it is outside it disconnects at dusk then comes back online when the suns up ….. it’s not that cold in Australia here it should work fine - any assistance would be appreciated

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ShayneS
Arlo Moderator
Arlo Moderator

Please reach out to the Support Team to further investigate this issue you are experiencing. You can find several options for contacting support though the Arlo Mobile App by navigating to the Profile icon > Support Center > Select device > contact

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