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Arlo pro 4-showing ACTIVITY zones disabled AC power?

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Tonered12
Apprentice
Apprentice

My Arlo pro 4 is battery powered and I have an active subscription plan . It all of a sudden started showing that my activity zones are disabled and requires AC power? Is this happening to anyone else? It’s on an off #arlopro4 

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Tonered12
Apprentice
Apprentice

My camera is still picking up motion. Should I ignore? Remove/resync device? Why would a battery powered camera receive this notification? 

Tonered12
Apprentice
Apprentice

I have an active Arlo secure subscription as well. 

StephenB
Guru Guru
Guru

@Tonered12 wrote:

I have an active Arlo secure subscription as well. 


The symptoms suggest that the camera isn't in the subscription plan, so I suggest checking that.

 

See if you can make a manual recording while livestreaming that camera.

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