Arlo pro 4 friends access

[juanhasbun]

When I try to give access to my friends, the cameras are not seen, they receive the email, they register and the cameras are not seen, what can I do?

[jguerdat]

You likely have the old user interface (UI) that uses Library to view recordings while any new user gets the new UI that uses Feed. All users have to be using the same UI so you'll have to migrate your account before they can see your cameras. Choose to add either the Pro 5 or security system although you have neither. The first step is to migrate your account to the new UI after which you can just back out of the bogus install. You can't revert back to the old UI and any custom modes don't migrate so you'll have to use the 3 default modes to do what you need. Take the time to look through the whole UI so you understand the layout.