Arlo Pro not recording

[SamSitu]

How come my two Arlo pro aren’t recording? I still have my free three months plan protection.

[jguerdat]

Have you checked that your active mode isn't set to Disarmed?

[SamSitu]

No, they are armed.
It was two of them didn’t records anything. One of them back to work. My most important front door one is still not recording.

[StephenB]

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@SamSitu wrote:
No, they are armed.
It was two of them didn’t records anything. One of them back to work. My most important front door one is still not recording.

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Can you make a manual recording while livestreaming the two problem cameras?  Note that if you have 2K livestreaming enabled, you'll need to temporarily disable it in order to get the manual recording feature.

[SamSitu]

Thank you for helping. I fixed them. I turned on the smoke/co alarm . That’s why they are not recording any video. I turned off them. They are recording video now.