Arlo Pro 4030 app

[DoublEEE]

My app screen is just solid blue. Can’t select, manage or see any of my devices. I’ve hit the end of life, but the app was still working way past the April 1st date, it just died 4 days ago. 

[jguerdat]

Can you log in via the web (my.arlo.com)? Have you rebooted the phone and reinstalled the app? Have you tried a different device?

[StephenB]

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@DoublEEE wrote:

My app screen is just solid blue. Can’t select, manage or see any of my devices. I’ve hit the end of life, but 

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I think your EOL information is dated.  The EOL date for the Pro was moved to 1 July 2023.  Security updates continue for another year, and 7-day free cloud storage continues indefinitely.

So your problem is not linked to EOL.

As @jguerdat suggested, it'd be useful to see if you can log into my.arlo.com on a PC.  Likely you'll need to choose email verification.

If you are using an iPhone and are not seeing the login prompt, then try these steps:

1. restart the phone
2. put it into airplane mode (disable both mobile data and wifi)
3. launch the app
4. wait for the internet connection failure message
5. take the phone out of airplane mode

This should restore the login prompt.