Arlo|Smart Home Security|Wireless HD Security Cameras

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Lanis01
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Initiate

I'm beyond frustrated with this, so I'm turning to the community here to hopefully get some answers.

 

I have an Arlo Pro 4 camera that randomly stops detecting motion. This actually happens to another camera from time to time, but lately it's a specific camera that gets this issue. The issue is usually resolved when I take out the battery and put it back in, but I can't keep doing that becomes it involves getting on a latter to reach this camera. 

 

Everything about the camera seems like it works just fine. The wifi connection is good, the battery is charged and connected to a solar panel, and I've tried restarting as well as turning off the camera from the app - nothing fixes this issue outside of taking the battery out. I can view the live feed and manually record, but the motion detection just stops without warning. 

 

This camera is aimed at a street, but my activity zones cover the sidewalk only. I occasionally get random "motion alerts" that are not triggered by any actual motion, and I only have smart notifications set to trigger for people. Those alerts come back to back within a second, always, and it's always in pairs of ten second records.

 

Anyone experience this with their arlo pro 4s? Any advice or help anyone can give me?

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Arlouser112922
Aspirant
Aspirant

Thank you.

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