Arlo|Smart Home Security|Wireless HD Security Cameras
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App trouble

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Ronny99
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Follower
‎2023-02-10 07:30 AM

Upgraded iPhone and when I log in it takes me to a verification process and once I put the emailed code in it says “trust this device” and I say yes.  Arlo login does not process this and keeps asking me to try again.

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JamesC
Community Manager
Community Manager
‎2023-02-13 10:40 AM

Some users have reported success by simply uninstalling and reinstalling the Arlo Secure mobile app. For others, following the steps here were successfully: https://community.arlo.com/t5/Arlo/Add-trusted-device-on-new-iPhone-Issue-Resolved-Workaround/m-p/18...

 

JamesC

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