Alro pro 4 camera connecting problem

[Pakphom]

Issue with connecting with camera.

The network connection is normal and able to check camera status, battery, etc.. but once click live the camera start connecting and no live view. 

[jguerdat]

Bring the camera closer to your router or hub to see if that makes a difference.

[Pakphom]

After try many times, It’s back online for few days and now same problem happened again.
Camera connection is ok but can not see live view. 

Maybe hardware problems. It’s still on warranty. Can I do anything about it? 

[jguerdat]

Did you bring the camera closer to your router or hub as I suggested? That could help us understand what's going on. Yes, it could be hardware but it could also be a signal strength/quality issue.