Activities Zones not working without subscription

[LL_LL]

Hi, 

why do my actvity zones show disabled unless connected to AC power? previously this feature worked for me. is this only available with a subscription? doesnt make sense as this a hardware/software feature . thank you

[LL_LL]

since Arlo wouldnt respond, if anyone could help that would be much appreciated. thank you

[DannyBearAgain · Accepted solution]

A subscription is required for activity zone detection.

Remove the activity zones from the camera settings if you don’t want to connect Ac power.

[jguerdat]

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@LL_LL wrote:

since Arlo wouldnt respond, if anyone could help that would be much appreciated. thank you

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The 3 Arlo reps here don't work on weekends. Even if they did, instantaneous responses don't always occur. This is a user to user forum and may take some time to get a response.

[Jaddak]

Like to suggest the OP reads this thread: https://community.arlo.com/t5/Arlo-Pro-2/Run-AC-power-to-use-activity-zones-with-no-subscription/m-p...

Activity Zones are processed either

a) in the cloud by Arlo when you pay for a subscription

b) on the device when connected to AC power without a subscription (battery power alone with no subscription not allowed as uses too much juice for hardware processing)