ARLO SECURE app update 5.2 on iOS 17.7.1

[bhosay]

Nov 7 iOS app update v5.2 issues with STATUS ICONS of CAMS ; PRO2 & PRO4 & PRO5s cams, 22 total.

very random issue with 1 or more cams will NOT show CAM status icons or name in DEVICE view,

initial entry into DEVICES(even if wait 30+ sec) none of icons will show until scroll up/down then most but not all will update icons. 

I turned OFF both stations & iPhone, same symptoms after all back ON.

NOT specific to any 1 cam or station.

Been using ARLO since 2016, never seen this type symptom; NOT extreme crisis, just obvious after update that NO white icons or name was shown on initial device view of cams.

[BrookeN]

Can you please try to uninstall the app and reinstall it and see if the behavior you are seeing changes?

[bhosay]

app release v5.2.1 fixed the issue, first time open DEVICES then all cams had status icons immediate available