Arlo|Smart Home Security|Wireless HD Security Cameras

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KaMa
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Trying to find 25ft cable for Arlo Pro 4 XL, (Costco model)

I got Wasserstein Arlo Ultra, Ultra 2, Pro 3, Pro 4 Outdoor 25ft , and that didn't work , it say it is compatible with Pro 4, but when magnetic connector was attached , I saw a few blinking blue LED, then LED went off and  charging did not start. 

I got 25' Arlo's Outdoor Magnetic Charging Cable for Arlo Ultra and Pro 3 Security Came from Bestbuy, and that also did not work either(no constant Blue LED) , looks like the Pro 4 XL has a charming scheme tot compatible with the cables, has anyone got this figured?

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Retired_Member
Not applicable

Doesn't constant blue mean fully charged?  When you attach the (2nd) cable and refresh camera status by triggering a video or starting a live stream, does the little lightning icon appear over the battery icon to indicate that power is connected?

KaMa
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Aspirant

Constant blue means device is charging, it can be at 100% or less, and you can see the status saying it is charging.

I think this could be something to do  with XL version, maybe camera rejects the input voltage at the connector, due to voltage drop across long cable.

I will do some measurements and try to update this, 

I tested the original cable (comes in box, only one) with USB extension, of 6 ft, and that worked

The Arlo 25ft is a captive cable (means charger is a brick attached to the cable permanently ) but box says Pro 3 and not pro 4, and that didn't work

I hope someone from Arlo can comment, if pro 4 XL charging scheme is  different than other models

StephenB
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Guru

@KaMa wrote:

The Arlo 25ft is a captive cable (means charger is a brick attached to the cable permanently ) but box says Pro 3 and not pro 4, and that didn't work

 


That cable is compatible with the Pro 3, Pro 3 Floodlight, Pro 4, Ultra, and Ultra 2. That includes the XL models.

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