Arlo|Smart Home Security|Wireless HD Security Cameras

2 of 5 cameras won't connect

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walkboss
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I have 5 Arlo Pro 4 cameras, model VMC4041P, that were all online and functioning properly.  I had a router go bad and set up a new router.  I took all 5 cameras and did a factory reset as I was told to do by customer service when I first set up my security system.  I have three of the cameras that connected and are working.  One camera won't connect period.  With the other I hear the tone and click next and the screen gets "happy" and indicates the camera is online.  Immediately, it goes back to another screen that indicates the camera is offline.  This camera has done this three times.  What the heck is going wrong???  I'm on an iMac M1 running macOS Ventura 13.0.1.  My router is a TP-Link Archer AX3000

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ShayneS
Arlo Moderator
Arlo Moderator

Hi @walkboss

 

Are you still experiencing this issue?