Arlo|Smart Home Security|Wireless HD Security Cameras

1 Pro 4 camera connected, 2 won't

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TJC1962
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baffled. I managed to get one of Pro 4 cameras to connect. The other 2 won't! baffling. both read the QCR code, then I'm told after a couple of minutes that it can't find the device. Either of them. I tried it both on the website and on my phone. Help?

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StephenB
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@TJC1962 wrote:

baffled. I managed to get one of Pro 4 cameras to connect. The other 2 won't! baffling. both read the QCR code, then I'm told after a couple of minutes that it can't find the device. Either of them. I tried it both on the website and on my phone. Help?


Are you seeing the camera in your router's attached device list after you hear the chime?

.

Sometimes you end up with a space at the end of the network name (or password) - hard to spot, and the app doesn't trim it. 

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