wrong battery life indication on computer access

[AllUsedUp]

My iphone indicates the proper battery charge status 70% etc, but on my laptop it says 100% or so on them.

[Dannybear]

When was the last time it was showing correctly on your laptop?

[AllUsedUp]

I would guess a about two weeks ago. 

[Dannybear]

You may have to wait for arlo to fix it. If you have a subscription plan you can ask them to investigate. In the app go to settings then support, you may need to use the arlo web portal interface to get the phone number.

[AllUsedUp]

Thanks.  I'll give it a try in a few days.

[JamesC]

Try logging into your account, refresh the web browser and then log in again. Do you still experience the same issue?

JamesC

[ralfyguy1]

Yes, we've been there and done all that and got the T-Shirt. Arlo just needs to fix their screwed up backend.

[JamesC · Accepted solution]

This issue should now be resolved with a web client release that requires no intervention from users to receive. Please let us know if you continue experiencing this behavior.

JamesC