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iOS App Not Receiving Push Notifications for Web Browser Login

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slash128
Luminary
Luminary

iOS app has stopped receiving push notifications to approve logging in from a web browser, however push notifications are still working for event alerts.

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slash128
Luminary
Luminary

Figured it out. My phone was listed twice under trusted devices. I switched which one was primary and deleted the duplicate and now it works.

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JamesC
Community Manager
Community Manager

slash128,

 

I've not been able to reproduce any issues with authentication requests. Are you still experiencing this issue today?

 

JamesC

slash128
Luminary
Luminary

Unable to tell at the moment. I loggied in by using text to validate and the browser is trusted for 14 days. I'll try again the next time the browser is required to reauth.

slash128
Luminary
Luminary

Figured it out. My phone was listed twice under trusted devices. I switched which one was primary and deleted the duplicate and now it works.

Discussion stats
  • 3 Replies
  • 549 Views
  • 0 Likes
  • 2 In Conversation