Arlo|Smart Home Security|Wireless HD Security Cameras
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  • ‎2020-10-24 12:21 AM
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aaherne2000
Aspirant
Aspirant
‎2020-10-24 12:21 AM

My cameras arrived, only one worked, spent ages on the phone trying to sort it out with technical, who said they have ordered another-now over a month later nothing has arrived -impossible to talk to anyone, where is the online service when you live in Europe -just shocking Custoner service - is anyone else having these difficulties? UK based ?

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JamesC
Community Manager
Community Manager
‎2020-10-26 09:38 AM

aaherne2000,

 

Do you have a support ticket I can reference and escalate if necessary?

 

JamesC

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aaherne2000
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‎2020-10-26 12:15 PM
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JamesC
Community Manager
Community Manager
‎2020-10-27 09:44 AM

aaherne2000,

 

I've escalated your support ticket. An agent will reach out to you with a status update as soon as possible.

 

JamesC

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