arlo pro 4 not recording to library

[Kate4416]

Apologies as this seems to have been covered a number of times before but previous solutions don't quite fit. 

I have 3 x arlo pro 4 cameras and a ring doorbell

One of the cameras is a later purchase and still on the free trial of arlo secure (ends 30/03/2022)  the others all on the paid multi camera subscription. 

All were working as expected until yesterday pm now the newest camera has stopped automatically recording motion clips to the library. I can force it to a manual recording though. 

no filters ticked and all other settings look to be identical to the ones that are recording 

please could you help me get the rogue camera back recording 

Firmware 1.080.17.1_32_5097d3c (Same as the other 2 cameras).

I have app on my iphone 

and OS is chrome on my macbook 

thank you 

[Kate4416 · Accepted solution]

Stand down people - all sorted.

The remove battery trick worked. 

I am sorry to bother your sunday evening 😁