Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
This topic has been closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.
Reply
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I have an extra Pro 3 that is turned off and stored in a drawer. For some reason it clicks on and off about every 5 minutes. I’ve noticed it does this when I open the Arlo app but it also just does it (seemingly) randomly throughout the day. Any thoughts or advice on this?
Labels:
- Related Labels:
-
Troubleshooting
6 REPLIES 6
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@TrantP13 wrote:
I have an extra Pro 3 that is turned off and stored in a drawer. For some reason it clicks on and off about every 5 minutes. I’ve noticed it does this when I open the Arlo app but it also just does it (seemingly) randomly throughout the day. Any thoughts or advice on this?
I suggest removing the battery.
Clicking might be the nightvision IR filter engaging/disengaging (especially if you are hearing this when you open and shut the drawer).
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
That’s the weird thing, I put it in the drawer because I figured that was exactly the issue. We don’t open or close the drawer and it still makes this clicking noise, not sure what’s going on. If there isn’t an alternative solution I will just plan on removing the battery!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@TrantP13 wrote:
If there isn’t an alternative solution I will just plan on removing the battery!
You could try putting the camera in a cloth bag (or wrapping something opaque over the camera face), and then putting it in the drawer.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
My Arlo Pro 3 is off in my living room and also makes a clicking sound every time I open the app. I’ve reset the battery and base and it still does it. My Pro’s and Pro 2’s do not do this, so it’s a Pro 3 issue.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
This is normal behavior. The "click" that you're hearing is the IR filter engaging on the camera.
JamesC
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Why is it doing this when the camera is off and only when I open the app itself? Is that Infrared filter you are talking about? Makes no sense.
Related Labels
-
Arlo Mobile App
393 -
Arlo Pro 3
7 -
Arlo Secure
2 -
Arlo Smart
308 -
Before You Buy
290 -
Features
388 -
Firmware Release Notes
4 -
Installation
342 -
Online and Mobile Apps
15 -
Service and Storage
17 -
Troubleshooting
1,780